Chris Dunne

About Chris Dunne

Marketing Executive at RepricerExpress with a passion for all things digital.
23 02, 2017

4 Quick Tips to Help Boost Your Ecommerce Sales

The ecommerce market continues to grow worldwide with sales of close to $400 billion in 2016 and this figure is expected to increase again in 2017. The world of ecommerce is a very rewarding one but also a very competitive one. With that in mind, here’s four ways you can stay ahead of your competition. #1. Customer service Providing excellent customer service is a great way to ensure customer retention and build loyalty. On the other hand, many consumers who have a bad customer experience will never return and an estimated 95% will tell friends and family about their unpleasant shopping experience. Word-of-mouth is a great way for businesses to gain new customers. I have had great customer service experiences with Amazon in the past and this has helped the organisation build customer loyalty with me. I have also told friends and family in conversation as well as through social media about my customer experience. Recent research conducted by Medalllia, revealed that customers who had the best experiences stay six times longer and spend 140% more than those who had poor experiences. With accessibility to

22 02, 2017

What is Amazon Enhanced Brand Content?

If you think your Amazon listings are a little bit blah and could use some spicing up, then boy, does FeedbackExpress ever have good news for you. You can choose from a bunch of different templates to jazz up vanilla listings and put your own stamp on things. Plus, Enhanced Brand Content makes your content more scannable, which means potentially more traffic to your listings. Yee-haw! Breaking Down the Nuts and Bolts of Amazon Enhanced Brand Content You might have heard of Amazon A+ Content, which is a fee-based option where you can add HTML content to really personalise your listings. But Enhanced Brand Content is a bit different. For starters, it’s free, at least for the present time. And you can choose a template instead of doing things the HTML way. But let’s just focus on what Enhanced Brand Content offers, full stop. Here are some of the highlight points: If you list items in Amazon Brand Registry, you’re eligible to take part in Enhanced Brand Content. Private label brands would have to be registered if they’re not already. For now, Amazon is test-driving

21 02, 2017

What to Do If Your Amazon Account Gets Suspended

2016 has been another great year for ecommerce sellers with sales continuing to increase year-on-year. It’s not all been great news for sellers though, with an increasing number of Amazon accounts being hit with the dreaded Amazon account suspension. What can you do? This blog post will detail how you can protect your Amazon seller account and how you can get your account reinstated including what to include in your plan of action (more on that later). Every day hundreds of honest third-party sellers get suspended, denied or banned by Amazon. What’s the difference? Suspension means you still have a chance to appeal. You’ll need to work a plan of action. Denied means your appeal was rejected but you still have a chance to submit a revised plan of action. Banned is the worst scenario of the three. Basically, you’re out of there. Your appeal has failed more than once and Amazon will no longer read your emails. Ah well, l’ll just open another account…Not so fast—you’ll also be informed that it’s against Amazon’s terms and conditions for you to open another seller account. Darn! Sellers who’ve been

20 02, 2017

How to Spy on Your Ecommerce Competitors

Ready to get a little James Bond-ish on the ecommerce world? RepricerExpress is spicing things up by telling you the best ways to spy on your competitors and get the kind of scoop to take you to the next level. VisualPing Their Site for Changes in Activity You spend a lot of time on your own site, tweaking it so it delivers great user experience (UX) and looks great. As a result, you’re intimately familiar with every nook and cranny and can draw it out from memory if asked. There’s no way you can extend that to your competitors’ sites, and nor should you be expected to either. Your day is filled with more — and more important — tasks, but knowing what kinds of changes they make to their sites is a big boost for you. Luckily, there’s a site called VisualPing that can notify you of changes and alterations. Use Alexa to Your Advantage If you’ve never heard of VisualPing, that’s okay. We’ve got a site that’ll sound far more familiar to your ears: Alexa. It operates quite differently in that you don’t

17 02, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. Amazon on the brink of launching own UK fashion label: Ashley Armstrong at The Telegraph reports that Amazon on the brink of launching own UK fashion label. The foray into the $3 trillion global fashion market has been highly anticipated by analysts ever since Amazon launched a  photography studio in Shoreditch. Earlier this month, Amazon said that it had sold more than 60m fashion items after adding 350 new brands including Dorothy Perkins, making it one of the fastest growing categories for the online giant. Continue reading... Ecommerce merchants can get card transactions guaranteed: Tom Groenfeldt at Forbes reports that according to Skye Spear from Signifd, within three years merchants will no longer be liable for credit card fraud online. Already firms like Signifyd, Forter and Riskified use fast, smart technology like real-time machine learning to review credit card orders coming into e-commerce operations, decide which orders are safe and guarantee those orders. Continue reading... Walmart acquires outdoor retailer Moosejaw for $51 million: Sarah Perez at TechCrunch reports Walmart has announced the acquisition

14 02, 2017

[Infographic] 10 Tips on How to Become a Top Amazon Seller

Infographic courtesy of Buy Box Experts

13 02, 2017

Amazon Fulfilment Options – FBA Vs MFN

You’ve heard of FBA (Fulfilment by Amazon), but have you heard of MFN (Merchant Fulfilled Network)? Probably, but just in case you’re not sure of all the differences or which one’s right for you, let the ever-so-wise RepricerExpress help you out. How MFN is Different From FBA By now, you know FBA is where you pay Amazon a little bit of money and they essentially do everything for you after an order’s been placed, everything as in packaging and shipping the product and handling the customer support. MFN, on the other hand, puts the ball entirely in your court. You’re in control of the inventory (like where to keep it), you’re in control of what materials are used to package and ship the item in (and how much to pay for it), and you’re in control of making your customers sleep happily. You also don’t have to pay Amazon a portion of the product’s price for the ‘seller fee’, but get to keep that cash in your bank account. However, there are some big differences between the two. Using FBA tends to lead to a

10 02, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. Amazon's giant robot-staffed supermarkets may only employ three humans per store: Indy100 reports that robot staffed supermarkets could happen a lot sooner than we think. Last year, Amazon showcased their Amazon Go supermarket, which didn’t use money or checkouts. The high tech store connects with an app on your phone, so you can just pick things up, put them in your bag and walk out – and they're automatically charged to your Amazon account. Continue reading... How much does Amazon FBA actually cost sellers? Dan Wilson at Tamebay reports that many sellers dismiss FBA due to costs. FBA won't work for low-margin goods but it does bring significant benefits too and some Amazon merchants swear by it. You’re not burdened with the expense of holding stock and despatching it, for starters. That’s why the Fulfilment by Amazon Revenue Calculator is a useful tool to furnish you with information to inform your decisions. You can find it here. Amazon sold 60 million fashion items in Q4 2016: Chris Dawson at Tamebay reports that

9 02, 2017

Which to Choose—RepricerExpress vs Appeagle

One of the many reasons sellers choose RepricerExpress over Appeagle is the significant savings in cost. A seller repricing more than 250 SKUs on Appeagle will be charged a minimum $150 per month, with RepricerExpress, you can reprice up to 2,500 SKUs for just $50 (£35)...that's a saving of $100 per month or $1,200 per year! We believe our software and support are the best on the market but what does FBA seller Jeff Roth from Scan on the Side think? In the post below, Jeff shares his thoughts on RepricerExpress vs Appeagle. As promised I am ready to discuss my experience using two of the more popular repricer programs on the market, RepricerExpress & Appeagle.  I know a lot of Amazon sellers have considered using a repricing platform but maybe aren’t at that level yet with inventory or just haven’t taken the time to get started. For openness sake be aware that I used the two week free trial period offered for each of these programs and had no additional access or control than any new user would and clearly there’s a lot more

8 02, 2017

15 Reasons Sellers Use Amazon Repricing Software

There are many reasons why Amazon sellers choose to make the switch from manual repricing or another repricing service to RepricerExpress. Let's take a look at some of the top reasons why sellers choose to automate their Amazon pricing with RepricerExpress, Amazon repricing software. By far, the most common reason is number one...can you guess what it is? #1. To save time "Because its takes a long time to manually change prices on Amazon." "Just giving it a go as sick of doing it manually" via GIPHY #2. Cheaper than Appeagle "We currently use Appeagle but for the $150 a month I'm not seeing that much of a change in sales. With about 1,000 items, I need something that converts while paying for itself." Note: Sellers can reprice 1,000 SKUs for just $50 with RepricerExpress. A saving of $1,200 per year! "Excluding all the “exotic” ones, we ended up choosing between Appeagle and RepricerExpress. Your service is considerably cheaper than Appeagle." #3. Free 15-day trial, no credit card "Firstly you're number one on Google when you type this in: amazon pricing software. I had a