Chris Dunne

About Chris Dunne

Marketing Executive at RepricerExpress with a passion for all things digital.
20 04, 2018

5 Interesting Stories from the World of Amazon This Week

Welcome to RepricerExpress' weekly round-up of the top five stories from the world of Amazon and ecommerce. Why did Amazon just launch an Android web browser? Abhimanyu Ghoshal at TNW reports that Amazon has quietly launched an Android web browser app for emerging markets, where access to mobile data and high-speed connectivity is more limited. The browser has the rather generic name of: “Internet: fast, lite and private” on Google Play, and promises to be “lighter than the competition". To that end, the app weighs in at under 3MB, features a basic design with a bunch of shortcuts and links to trending news articles on the homepage, as well as support for incognito browsing. Continue reading... Amazon aids smart home push by closing the video-doorbell firm deal: Samuel Gibbs at The Guardian reports that Amazon’s reported $1bn acquisition of video-doorbell maker Ring has closed, giving the company a significant lead over rival Google in the potentially lucrative home security market. The deal, announced in February and closed today, means Amazon now owns a leader in DIY video security systems. Ring makes popular wireless doorbells with

18 04, 2018

5 Ways to Improve Your Amazon Feedback Rating

If we here at RepricerExpress had to point to just one factor that could make or break your success on Amazon, we’d say it’s definitely how your customers feel about you. Please them, and you’ve taken care of a major part of selling online. So, how exactly do you go about boosting your Amazon feedback rating?   1. Identify What It Means Before you can even begin earning great feedback reviews, you have to know what to do that’ll get you there. And once you do, you have to make it your maxim to practice it all the time. Customer satisfaction isn’t a part-time job — it’s your primary focus. The first step can be further subdivided into the actions you take and pretty much leave on the table, and the actions that need to be done again and again. With the former, we mean that it’s things like being 100% honest about a product’s specifications (i.e. that Tickle-Me-Elmo doll is not new if you drooled on it in your sleep). And with the latter, it’s things like responding to customers in real time, but

17 04, 2018

How to Use Keepa and CamelCamelCamel for FBA

We here at RepricerExpress do solemnly swear not to bamboozle you with too many details in this post. Selling on Amazon seems to include more and more options all the time, such as adding on Keepa and CamelCamelCamel to your regular bag of tricks. Curious how you can expand your repertoire? Okay, let’s go!   What are Keepa and CamelCamelCamel? Simple — they’re Chrome extensions you can add when it comes to sourcing products and how to make the best decisions possible. They’re fairly similar to each other when it comes to concept, but the actual nuts and bolts of them differ a bit. For instance, they both use colour-code graphs to convey information, but the types of information you get with each extension isn’t necessarily the same. For that reason, some sellers like to use both extensions as a package, while others gravitate to one over the other.   CamelCamelCamel Extension The price history graph is the first one you’ll see on CamelCamelCamel and you can configure the settings to display price history for the last month, three months, six months, year or all

16 04, 2018

How to Get Approval in Amazon Restricted Categories

If you’ve never heard of the word ‘un-gating’ on Amazon, prepare for us at RepricerExpress to blow your minds. It’s an Amazon status that’s the ecommerce equivalent of a magic wand, and you want to do almost everything in your power to earn it.   Amazon Un-Gating Decoded Amazon has different categories in their catalogue, but something smart merchants pay attention to is the ‘Gated’ categories. These are restricted categories that comprise about a third of Amazon’s marketplace, and they’ve recently just lifted the restrictions on these categories. So, if you can get in, you stand to get a lot more visibility on your items! If you’re a third-party seller on Amazon, then getting un-gated matters (for regular Amazon sellers, not so much). But there’s a catch — you have to get approved by Amazon. And to do so, you have to meet these requirements: Business Selling Account: There’s a $39.99/month charge for a Business Selling Account, so this is a pretty good way of seeing if you initially qualify. Good Standing: How’s your reputation and metrics? If they look really good on all accounts,

13 04, 2018

5 Interesting Stories from the World of Amazon This Week

Welcome to RepricerExpress' weekly round-up of the top five stories from the world of Amazon and ecommerce. Amazon Key now available across the US: Chris Dawson at Tamebay reports that Amazon Key’s smart entry features including keyless entry, remote lock and unlock and guest access are now available to all customers across the US. However, the in-home delivery feature continues to be available only to Prime members in 37 select cities and surrounding areas. Continue reading... Amazon patents 'voice-sniffing' algorithms: BBC News reports that Amazon says it does not eavesdrop on customers' conversations to target advertising at them, after it emerged it had patented "voice-sniffing" tech. The patent describes listening to conversations and building a profile of customers' likes and dislikes. Continue reading... Behind the scenes at Amazon’s new Jacksonville fulfilment centre: David Bauerlein at reports on Amazon’s Jacksonville fulfilment centre — a building big enough to hold 33 football fields where 2,000 people work in the midst of 12 miles of conveyor lines and chutes. They are joined by hundreds of robotic driving units that glide in precise patterns on the concrete floor, carrying

12 04, 2018

Automating and Outsourcing Your Amazon Business

Guest post by Kev from LifeSuccessEngineer In today's post, I wanted to share ways that you can automate your online arbitrage operations. This will be of particular interest to anyone starting out with their Amazon business. The process of buying low and selling high has is one of the best and easiest ways to getting started online but the process of automation and outsourcing becomes a little more difficult. Here's a beginner's guide to outsourcing and automation in five simple steps.   1. Always Think in Terms Of Time! When it comes to automation and outsourcing, time is what you are trying to save. The more you can get done in the same amount of time allows you to get more work done.   2. Spilt Your Business up Into Stages Online arbitrage, private label or any other Amazon business are business models that can be easily split into stages. For example: Stage 1 - Sourcing Stage 2 - Reviewing Stage 3 - Purchasing Stage 4 - Amazon Seller Central This really allows you to focus in on what the different components are to a business.

11 04, 2018

How to Get an FBA Refund for Returned Items That Were Never Returned

Guest post by Stephen Smotherman from Full-Time FBA blog It happens probably more often than you think. A customer requests a refund from Amazon but never actually returns the refunded item. Amazon is supposed to automatically reimburse you once 45 days have passed, but sometimes Amazon “forgets”. Of course, Amazon doesn't really forget, but for some reason, these reimbursements are not done 100% of the time. When this happens, it’s up to you to contact Amazon and remind them that they owe you a reimbursement. When Amazon refunds your customer, Seller Support will send you an email with the subject line “Refund initiated for order.” I always move these emails to a dedicated folder in my email system. Amazon allows the customer 45 days to return the item to Amazon, so it’s a good idea to set up a reminder on your smartphone to check on this item in 45 days. Ok, so saving these Return Notification emails from Amazon is a good idea, but what happens if you didn't save that email?   How to Find Your FBA Returns Well, you’re in luck because

10 04, 2018

Understanding Cross Border Ecommerce

There are two kinds of online sellers in this world: those who sell within their nation’s or continent’s geographical boundaries, and those who don’t. If you’re thinking of exploring cross border ecommerce, then RepricerExpress has just the guide for you.   What is cross border ecommerce? Cross border ecommerce refers to online trade between a business (retailer or brand) and a consumer (B2C), between two businesses, often brands or wholesalers (B2B) or between two private persons (C2C). Cross border ecommerce has gained huge momentum in the last two years as customers purchase products from outside their borders. It is widely expected to continue to grow with sales set to reach $630 billion by 2022 with many major retailers expanding their cross border shipping options and geographical boundaries are becoming less and less important to consumers. Cross border ecommerce in China alone is worth $60 billion according to Bloomberg but legislation might impact it. As incomes in the country have risen, so has the demand for imported goods. In France, cross border purchases are the fastest growing ecommerce segment with nearly half of all French consumers

9 04, 2018

Is Selling on Amazon FBA in Canada Worth It?

When thinking about possibly selling on Amazon FBA in Canada, many merchants might think, ‘But it’s such a small market. Why bother?’ And while it is a small market, RepricerExpress explores why opening your store to those hockey-playing, maple syrup-guzzling Canadians can work quite well in your favour.   You’ll Face Less Competition The American Amazon market is huge. But with such size comes a lot of competition and it can be difficult for sellers to stand out from the crowd. When you take a look at Canada, with a population of about just 35 million, everything is shifted to a smaller scale. The audience might be smaller, but the competition is also less intense. And before you think that Amazon’s capabilities in Canada are a little...underdeveloped, remember that two of its biggest cities, Toronto and Vancouver, get same-day shipping. Another four (Calgary, Edmonton, Montreal and Ottawa-Gatineau) get one-day delivery. These are millions of Prime members you could be working with.   Potentially Higher Profit Margins Because the Amazon FBA market in Canada is less intense than in other markets, there are fewer sellers. And

6 04, 2018

5 Interesting Stories from the World of Amazon This Week

Welcome to RepricerExpress' weekly round-up of the top five stories from the world of Amazon and ecommerce. Amazon adverts banned for 'misleading' customers over savings: BBC News reports that four Amazon adverts for electronic devices have been banned for "misleading" customers over potential savings. The adverts, all from July 2017, highlighted savings of up £300 compared with recommended retail prices (RRPs). But complaints the RRPs were misleading and unsubstantiated were upheld by the Advertising Standards Authority. Continue reading... 3 ways President Trump could actually hurt Amazon (and Jeff Bezos): Aric Jenkins at Fortune reports that President Trump this week continued his barrage against Amazon, saying the $700 billion company takes advantage of American taxpayers and the United States Postal Service, and harms main street retailers. “I am right about Amazon costing the United States Post Office massive amounts of money for being their Delivery Boy,” Trump tweeted. Continue reading... Amazon may offer to buy India's Flipkart: Reuters via CNBC reports that Amazon may make a rival offer to buy Indian ecommerce firm Flipkart, which is in tie-up talks with Walmart, local media reported, as the