Chris Dunne

About Chris Dunne

Marketing Executive at RepricerExpress with a passion for all things digital.
9 03, 2017

7 Great Blogs for Amazon Sellers

Sometimes selling online is a matter of trial-and-error, and sometimes it’s reading what others have gone through so you can make the best decision(s) for yourself. When it comes to the latter, RepricerExpress has got your back. We bring you some of the best FBA blogs out there that can give you solid tips and pointers on how to keep cracking through to the next level. Full-Time FBA If you learn by reading, Stephen Smotherman’s blog has you covered. And if you learn by watching videos, he’s got you covered there, too. Smotherman mixes things up by sometimes embedding videos into his posts, the likes of which are all detail, precise, topical and on point. If you’re looking for information on things like fees, box level details and more, this is your guy. Visit the site Online Selling Experiment Ryan Grant used to be an accountant, which is evident in many of his posts. He uses plenty of graphs and calculations to back up his points, showing you with hard data what works and what doesn’t. And along with his own posts, he features writing

9 03, 2017

How to Get an FBA Refund for Lost or Destroyed Goods

Guest blog post by Chris Wilkey from FBA Master This is a simple set of instructions that each of you need to follow. There is no guarantee that these instructions will work, but I have had success with multiple accounts using these steps. It doesn’t hurt to try, but I cannot promise results. Step #1. Go to Reports > Fulfillment Step #2. Go to the right hand side and click Inventory Adjustments. Step #3. Click on dates and run a report that extends past the start of your account. Step #4. Select “Destroyed” and run the report. Note, for Amazon UK customers this will be reason code D (Destroyed). Step #5. Highlight the results and copy them. There are sometimes multiple pages, so make sure to check that. Step #6. You will need to open a case with Seller Support. I do this by typing “test” into the search bar and click the contact button in the bottom centre of the search results. I like to open cases under “FBA Issues” > “Other Issues” Step #7. Type in this message and

7 03, 2017

How to Hire a Virtual Assistant

Guest blog by David De Souza from Make Money Whilst Sleeping. A good virtual assistant can be a game changer. You can feel like you’ve just added a superhero to your team! A bad virtual assistant, on the other hand, can double your workload and leave you feeling frustrated and annoyed! Today’s article will look at, what is a virtual assistant or (VA), why you should hire a VA and where you can hire VAs from. By hiring the right candidate he or she can transform your business and free up your time! What is a virtual assistant? Virtual assistants are generally self-employed and provide professional, administrative, technical, creative or social assistance to clients, remotely from a home office. They are generally digital based workers, who can be found anywhere in the world. With the steady rise of people working from home or remotely, they’re more readily available than ever. Virtual assistants are workers that can perform just about any business task in the world. Especially, those tasks that you’d rather not do yourself. Trust me, if you can teach it, you can pay someone

6 03, 2017

7 Excellent Amazon FBA Podcasts to Help Your Business

You’re a busy grasshopper and don’t have time to comb through countless articles on how to rock Fulfillment by Amazon (FBA). And while RepricerExpress does its best to condense all that information into potent packages, we also recommend listening to these amazing podcasts so you can do two things at once and continue to rock on. Private Label Podcast (Kevin Rizer) When you want an expert opinion, you turn to someone who’s spent serious time in the trenches. Enter Kevin Rizer, a self-made man who conducts interviews that are conversational and easy to follow. He’s not afraid to ask ‘silly’ questions because he knows his listeners are wondering the same thing. As a bonus, check out his Private Labeling for Dummies bit, which breaks down all the concepts on private labeling you need to get started right away. Check it out... My Wife Quit Her Job (Steve Chou) Hasn’t everyone who started seriously selling on Amazon done so with the intention of it being so successful, they can make it a full-time gig? Well, Steve Chou can help you out with that by imparting pearls

3 03, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. Amazon data centre fault knocks websites offline temporarily: Dave Lee at BBC News reports that a failure at one of Amazon's major US data centres caused several high-profile websites and services to be knocked offline. On Tuesday, sites such as Quora, a Q&A forum, and Trello, which helps people monitor productivity, went down. After several hours, Amazon said it had rectified the problem but did not make the reason behind the disruption public. Continue reading... At the Oscars, Amazon won big time (and Jeff Bezos got a funny shout-out): Emily Canal reported that The Oscars made history Sunday night, and not just for the Best Picture award blunder. Amazon Studios won three Oscars at the 89th Academy Awards for Manchester by the Sea and The Salesman; the first win for any streaming studio. Host Jimmy Kimmel did not ignore that milestone and included a quip about Amazon founder and CEO Jeff Bezos in his opening monologue. Continue reading... Amazon has filed a patent for flying warehouses: Dan Wilson at Tamebay reports that

2 03, 2017

Why You Need Amazon Feedback Software

Guest blog by Chris Dunne from FeedbackExpress. FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive seller feedback and product reviews as well as removing any negative and neutral feedback quickly and effectively. Most customers that make a purchase on Amazon, don’t leave feedback; the figure is around 5% or 1 in every 20 customers. There are things sellers can do to increase the likelihood of getting feedback such as automating the process with Amazon feedback software. What type of feedback can people leave? Buyers on Amazon can leave two types of feedback: seller reviews (how the buyer feels you performed throughout the transaction) and product reviews (their opinion on the quality of the product they received). How is feedback rated on Amazon? Feedback on Amazon is scored as follows: 5 stars = Excellent 4 stars = Good 3 stars = Fair 2 stars = Poor 1 star = Awful Many customers are not aware that a 3-star rating (neutral), will actually count against your

1 03, 2017

Amazon Wholesale Selling – Expert Tips and Advice

Guest post by Ryan Grant from Online Selling Experiment In today’s post, we will be taking a look at the question, does Amazon want us to source our products via the wholesale model when selling on their platform? The reason for diving into this question is that there have been an increasing number of brand restrictions on Amazon. Many new sellers are unable to sell some of the most popular brands, and more and more brands are requiring approval to be sold on Amazon. To obtain approval for these brands, you typically need invoices directly from an authorised distributor or a letter from the brand owner stating that you can sell their products. Sometimes there is an application fee of up to $1,500 attached as well. This has a particular impact on retail arbitrage (RA) sellers, as retail receipts are generally not sufficient for obtaining these approvals [quick side note: a list of acronyms related to selling on Amazon]. l don’t think that this makes RA obsolete, but I do think that wholesale sourcing alleviates some of these concerns. Related: The Future of Online and

28 02, 2017

The Best Ecommerce Forums for Amazon Sellers

The internet is a great resource for learning. One of the best ways to improve your knowledge of ecommerce (aside from the RepricerExpress blog) are forums. There's a plethora of different options out there so for your convenience, we've compiled a list of ten of the best ecommerce forums we feel offer value to you as an Amazon seller. You'll find lots of useful information and helpful sellers on these forums covering a wide range of topics from marketing to fulfilment methods. 1. Amazon Seller Central Amazon Seller Central lets you discuss selling on Amazon and other Amazon services with fellow sellers. Forum threads include general selling questions, help for new sellers, FBA queries and other Amazon services such as Amazon Payments. 2. Tamebay Although not a forum, Tamebay is great resource for UK sellers selling on Amazon and eBay. Sellers can keep up to date with all the latest happenings and developments across the ecommerce world. It's updated frequently and you can sign up to their newsletter for a daily round-up of the top news to be delivered straight to your inbox. Tamebay also provides a handy ecommerce guide

27 02, 2017

A Seller’s Guide to Amazon Repricing Software

Learn how to become an ace seller using Amazon repricing software in five easy steps. Step 1: Identify Your Competition Contrary to popular belief, you’re not in competition with every single seller on Amazon. Rather, you want to pick out the sellers who are: Selling and/or shipping to the same areas as you so you can aggressively and accurately configure your prices. Why compete with sellers selling out of their own backyard if you’re not and have to work in border tariffs? Selling similar or identical items as you. It’s no good to find every Amazon seller listing, say, t-shirts, as there can be a huge variance in quality, brand name, and therefore price. The idea is you want to pick out sellers who most closely resemble you as possible so you can create repricing rules that will compete effectively. Step 2: Set Your Min and Max Values One of the worst things you can do is create a race to the bottom, so avoid setting your min prices too low—the only beneficiary will be the buyer, as you’ll lose profits. And for min prices,

24 02, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. FeedbackExpress adds five new supported Amazon sites: Chris Dunne at FeedbackExpress reports that the Amazon feedback software now fully supports an additional five new Amazon marketplaces: Germany, France, Italy, Spain and Canada. The tried and tested templates have been updated and professionally translated into German, French, Italian and Spanish. Continue reading... Amazon turns its attention to shipping and freight forwarding: Adam Minter at Internet Retailer reveals Amazon is looking to transform the shipping industry as it has the retail industry. The ecommerce giant aims to bring more technology and efficiency to manufacturers' cargo shipments. Between October and January, it arranged for the shipping of at least 150 containers of goods from China to the US. Continue reading... How to Use Amazon’s Inventory Reports - Active Listings and Cancelled Listings: Joshua Price via WebRetailer discusses two of the most important inventory reports Amazon provide, the Active Listings Report and the Cancelled Listings Report. Joshua stresses how important it is for sellers to use them and how they are core to some of the