Chris Dunne

About Chris Dunne

Marketing Executive at RepricerExpress with a passion for all things digital.
25 10, 2017

How to Get Amazon Reviews Legally

Want to be known as a top seller on Amazon? Then you’ll need a good bulk of positive reviews. But instead of just focusing on the service side of things, RepricerExpress wants to show you why it’s just as important to focus on getting good product reviews, too. Here’s how.   #1. Don’t Tiptoe Shyly in the Hopes of Only Getting Good Reviews In the movie Doctor Strange, Benedict Cumberbatch’s Stephen Strange is driven by fear. His success as a neurosurgeon stems from taking on cases he knows he can solve because he’s afraid of failing at the ones he can’t. If you’re going to make any sort of living out of selling on Amazon, then you cannot be afraid of the bad reviews. They’re an inevitability and you’ll want to take them in stride, trying to minimise them in favour of getting a vast majority of positive reviews.   #2. Understand Amazon’s Search Algorithm as Though You Designed It Think of any great and lasting monument in the world, like the Egyptian pyramids or the Eiffel Tower. Sure, what a lot of people notice

24 10, 2017

6 Steps to Take When Dealing with Amazon Returns

Guest post by Stephen from Full-Time FBA blog One of the most annoying emails for FBA sellers to receive from Amazon starts “Refund initiated for order #102-12345-67890.” Getting a return notification is not only annoying, but it can sometimes spark a few fearful questions. Is this return one of the high priced items I just sold? Is the buyer going to say that the item was defective (which will ding my seller metrics)? Is the returned item able to be resold, or has it been damaged by the customer? Is the buyer going to leave me negative feedback now? What do I do to protect my account because of this return? When it comes to getting returns, you must take a few critical steps as an FBA seller to protect your account. If you don’t stay on top of your returns and do your due diligence to make sure your account is taken care of, you could suffer negative consequences down the road. So, what do you need to do to protect your account when a customer returns an item saying they no longer want it? Here are

23 10, 2017

3 Tips for Sourcing Amazon Products from China

China’s poised to be one of the, if not the, biggest economies this century. Couple that with products still being made available cheaply (although prices are rising), and sourcing your products from China is a smart bet for many Amazon merchants. RepricerExpress has three tips you should follow when getting started.   1. Focus on Cultivating Relationships Instead of Just Finding Deals Business transactions are performed differently in the East rather than the West and it’s best summed up by the concept of ‘guanxi’. Guanxi stems from Confucianism, with the philosophy consisting of conducting transactions — any transactions, whether business or personal — based on certain hierarchies that echo filial piety (‘xiao’). It’s also important to note that each relationship stays within its bounds and can’t be transferred elsewhere (i.e. you can’t use your relationship with someone for the benefit of someone else.) For example, when it comes to a business transaction, individuality can pave the way for more formal negotiations to take place. It’s important to build a relationship with your supplier through a personal basis first, using various communication means to establish trust,

20 10, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. More than 100 cities bid for new Amazon headquarters: BBC News reports that US cities seeking to bid for Amazon's second headquarters will need to submit their proposals by the end of Thursday. Amazon plans to invest $5bn (£3.8bn) and create 50,000 new jobs at the new headquarters, which will be a "full equal" to its Seattle base. The investment will create tens of thousands of other jobs in construction and the surrounding community. More than 100 cities have expressed an interest in hosting Amazon's new headquarters. Continue reading... Amazon to create 1,200 jobs with new Bolton warehouse: Mark Sweeney at The Guardian reports that Amazon is to create a further 1,200 new jobs with a warehouse in Bolton as it continues its rapid UK expansion. The warehouse, which will be the third to open in the north-west, will be one of a new generation of Amazon facilities that will see staff work alongside robots. Amazon, which will have 15 fulfilment centres across the UK by the end of this year, employing a

18 10, 2017

Are You Ready For Black Friday/Cyber Monday?

Boy, has 2017 really sped by. Maybe it’s just a sign of getting older, but it seems like once you get used to writing the new year’s date, the next one is peeking out from around the corner. In the spirit of the upcoming holidays, RepricerExpress wants to see if you’re ready for Black Friday/Cyber Monday (BFCM), 2017 edition.   Every Day, It’s A Gettin’ Closer Although BFCM is only a month away, you still have time to prep your site and get ready for the rush — and what a rush it’ll be. Fortune analysed last year’s numbers and found that Cyber Monday was the biggest shopping holiday in American history, with online sales tallied up to the mind-boggling sum of $3.45 billion online. They also reported that Black Friday was close on its heels with $3.34 billion in sales. That’s a lot of money, and it’s not just the biggest seller who were privy to the profits. But to see an increase in your sales, you can’t just put an ‘Open’ sign in the window and expect the orders to come rolling in.

17 10, 2017

Complete List of Amazon Tools and Resources

There are a wide range of tools that can make running your Amazon FBA business easier. When you begin selling on Amazon, you'll want to keep costs low but as you grow you might want to start adding tools and software to improve different areas of your business and save time. Here's a list of tools and resource we created for Amazon sellers looking to take their business to the next level.   Repricing Software RepricerExpress - This software allows you to reprice automatically against your competitors. Win more Buy Box and increase your sales and profits.   Feedback and Product Reviews Software FeedbackExpress - This software will allow you to follow up with customers and help build your Amazon seller feedback and product reviews.   Product Research Tools Jungle Scout - This is one of the most popular product research tools for Amazon sellers. CamelCamelCamel - This is a free tool that will allow you to look at the price and bestseller ranking history of most Amazon listings. Google Trends - This tool allows you to send if the product you are researching is

16 10, 2017

Outsell Your Amazon Competition This Holiday Season

Christmas is coming! Christmas is coming! Well, it’s still a few months away, but for online retailers, the preparation started months ago. RepricerExpress has gone undercover to scoop up the best tips if you want to outsell your Amazon competition this holiday season.   #1. Don’t Focus Too Much on Any One Holiday It’s tempting to put all your eggs into just the Christmas or Black Friday basket, but that runs the risk of not taking advantage of the other holidays out there. While we always advocate handling just as much as you can — and then a tiny bit more to get you out of your comfort zone — you don’t want to swing too much the other way either. Black Friday, in particular, is very appealing to merchants because of the sheer number of shoppers who take part in it, given their last-minute tendencies in gift-buying. But you know what? Thanks to the comfort and ease of buying things online, consumers are starting earlier and earlier every year. Be there to greet them at the gate instead of waiting for the only the

13 10, 2017

5 Interesting Stories from the World of Ecommerce This Week

Welcome to this week's eFocus, RepricerExpress' weekly round-up of ecommerce and Amazon news. Amazon's sales tax fight is heating up as states crack down: Spencer Soper at Bloomberg reports that Amazon shoppers will probably pay sales tax on more of their purchases this holiday season. Right now, consumers pay tax on goods purchased directly from Amazon, but they don’t in many cases if they buy from third-party merchants on the ecommerce giant’s marketplace. That could change on Dec. 1, when some merchants are expected to start collecting taxes in exchange for partial amnesty from back taxes in about half of US states—among them Florida, New Jersey and Texas. Continue reading... Amazon is looking for physical stores, possible acquisition in France: Jeff Daniels at CNBC reports that according to the newspaper Le Monde, Amazon is looking for 15 store locations in France, especially in Paris. The overall goal in mind for Amazon is "to get closer to a retailer to take advantage of its buying capacity that they do not have at the moment." Continue reading... Amazon to surge more than 25% as internet giant disrupts ad business: Tae Kim

12 10, 2017

How to Find Suppliers on Alibaba

Alibaba is the Amazon of China, only a lot bigger. And with great choice can come great confusion — unless you have RepricerExpress helping you out. Here’s how you can approach your search to find suppliers that fit for you.   Honestly Assess What Kind of Seller You Are There are generally three kinds of sellers on Amazon: those with rock-bottom prices, those with ‘elite’ prices, and those with prices in the middle. None of them is better than the rest; it’s just a matter of figuring out where in the spectrum you sit. This is important because you’ll come across suppliers of all qualities on Alibaba. There’ll be ones offering products made with less-high-quality materials, which might match your needs if you sell at low prices. And there’ll be ones that offer supreme quality, which might match your needs if you favour quality over quantity. Again, none of them are necessarily better than the rest, but it’s good to know what your needs are before finding a supplier who can meet them.   Weigh the Pros and Cons of Overseas Sourcing Alibaba in general

11 10, 2017

How to Price Private Label Products on Amazon

I've just read a really interesting article around Amazon private label pricing on WebRetailer.  It dismisses the private label myth that taking a generic product and branding it, equals success. Other factors play a major role including price. Three private label experts (Will Tjernlund, Greg Mercer and Bernie Thompson) give their advice of how you should price your private label products. Here's a summary of the main points covered: You should have at least a rough idea of your costs and price you need to sell your product for to make a decent return BEFORE you buy your stock. Find the market price for your product. Will used eBay auctions to help him decide what price to set on Amazon. Include all costs. Amazon fees differ from country to country. You might also need to factor in PPC costs. Think about whether the cost will change with product variations for different countries. When setting the initial price, Will generates a liquidation price and a ceiling price, similar to setting your min and max price in RepricerExpress. Consider differentiating your product from competitor products by offering