Chris Dunne

About Chris Dunne

Marketing Executive at RepricerExpress with a passion for all things digital.
11 12, 2017

4 Quick Tips to Help Boost Your Ecommerce Sales

The ecommerce market continues to grow with Amazon sales expected to grow 32 percent to $196.8 billion dollars in 2017 and this figure is expected to increase again in 2018. The world of ecommerce is a very rewarding one but also a very competitive one. With that in mind, here’s four ways you can stay ahead of your competition.   1. Customer service Providing excellent customer service is a great way to ensure customer retention and build loyalty. On the other hand, many consumers who have a bad customer experience will never return and an estimated 95% will tell friends and family about their unpleasant shopping experience. Word-of-mouth is a great way for businesses to gain new customers. I have had great customer service experiences with Amazon in the past and this has helped the organisation build customer loyalty with me. I have also told friends and family in conversation as well as through social media about my customer experience. Recent research conducted by Medalllia, revealed that customers who had the best experiences stay six times longer and spend 140% more than those who had

8 12, 2017

FBA Seller’s Guide to Merch By Amazon

Guest post by Jessica Heston from MerchReadyDesigns The Amazon marketplace grows, expands, and evolves year after year. And as with almost all technology, it seems like as soon as you have the system figured out, there’s a new version that you have to master, if you want to stay on top of your game. As more and more entrepreneurs seek out Amazon as their preferred marketplace, Amazon has gifted us with Merch By Amazon, one of the easiest, most effective ways to get your designs produced and sold by the ecommerce giant. But, like all great things, Merch By Amazon has its pros and cons. So which one is right for you? We’ve broken it down to help you make the ultimate decision: should I sell on Amazon Seller Central or Merch By Amazon?   The Major Differences between Seller Central and Merch by Amazon Business Models Every successful retailer will tell you the same thing: too much inventory can be the kiss of death. When your inventory supply is greater than the demand for your product, you run the risk of having to sell

8 12, 2017

5 Interesting Stories from the World of Amazon This Week

Welcome to RepricerExpress' weekly round-up of the top five stories from the world of Amazon and ecommerce. Google Amazon row leads to restricted YouTube access: Leo Kelion at BBC News reports that Google plans to stop Amazon's Fire TV streaming devices being able to use YouTube from the start of 2018. The search giant has also blocked a workaround that Amazon introduced to restore YouTube access to a screen-based version of its smart speaker. Experts say the steps mark an escalation of a business row in which consumers have been caught up in the fallout. Amazon had previously stopped selling several of Google's hardware products. Continue reading... Amazon's arrival set to shake up Australia's retail sector: BBC News reports that Amazon has made its long-awaited entry into Australia, in a move that could have ramifications for the country's A$300bn (£171bn) retail sector. Online shopping makes up a relatively small - but growing - proportion of retail sales in Australia. Geography, poor infrastructure and firms slow to adapt to ecommerce have held the sector back. Australia's retail industry association said Amazon would help local firms by

6 12, 2017

10 Reasons Why People Fail With Amazon FBA Online Arbitrage

Guest post by Kev from Life Success Engineer Not everyone that starts on Amazon succeeds. There are many reasons for this but in this blog post, I wanted to share the top 10 hard truths why people fail with Amazon FBA Online Arbitrage. This comes from 30 months of working with many online arbitrage sellers and seeing the patterns of success and failure. Listen to the podcast: Here are my top ten reasons why people fail with Amazon FBA Online Arbitrage. You can use this list to do a review of your own mindset and business operations.   1. False Expectations When somebody starts doing online arbitrage, their expectation may be that success will be easy and rapid. This may come from false messages within online communities from those that are successful, but it must be stated that at the beginning of any business — the learning curve is sharp. It is those that persist through challenge of finding profitable products at the start that reap the rewards later.   2. Lack of Data/Emotional Selection The data that Amazon gives does not lie. They give us

5 12, 2017

Amazon Wants a Plan of Action BEFORE Sellers Are Suspended

Amazon appears to have changed its suspension process. They are now asking certain sellers for a Plan of Action before they are potentially suspended. Previously, this was something Amazon requested from sellers as part of their appeal process after they were suspended. Now, some sellers on Amazon.com are being asked to submit a Pre Plan of Action (PoA) in order to avoid an account suspension. Important: If you receive any emails from prepoa@amazon.com, do not ignore them! Amazon will give sellers a detailed account of their failings and a list of previous warnings that they have not addressed. There is no deadline set for sellers for submitting their Pre Plan of Action. A plan of action should pay close attention to any ASINs with warnings and you should take responsibility and state you are committed to providing first class customer service. Identify why buyers have complained and offer solutions as to why this won't happen again. For more information on this, check out this very informative blog.   Plan of Action Dos and Don'ts Don’t send an immediate response by clicking the “Appeal” button. Don’t

4 12, 2017

Our Top 10 Blogs for Amazon Sellers

We’ve produced some great content over the last 11 months (even if we do say so ourselves), so we thought it would be a good idea to collate the ten most popular blogs of 2017 so far in one place. So here they are, our top 10 blogs for Amazon sellers this year to date. Enjoy! Just click on the title to learn more about that topic. 1. An Expert Guide to Help You Smash Retail Arbitrage on Amazon 2. Four Ways to Find Hot Products to Sell on Amazon 3. How To Remove Negative Feedback on Amazon 4. Four Great Tips for Drop Shipping on Amazon 5. 12 Great Amazon FBA Tools for Sellers 6. What to Do If Your Amazon Account Gets Suspended 7. How To Find Out of Stock Products on Amazon 8. How to Get Approval in Amazon Restricted Categories 9. SEO and Keyword Research Tips for Amazon Sellers 10. Your Free Guide to Amazon's Best Sellers Rank Wishing for all a wonderful Christmas and a successful 2018. Happy selling! Chris

1 12, 2017

5 Interesting Stories from the World of Amazon This Week

Welcome to RepricerExpress' weekly round-up of the top five stories from the world of Amazon and ecommerce. Amazon founder Jeff Bezos is now worth over $100 billion: Ben Travis at The Evening Standard reports that Amazon founder Jeff Bezos has hit a new milestone, achieving a net worth of $100 billion (£750 million) after a successful Black Friday. Bezos’ net worth has increased by $32.6 billion since the start of 2017. He is the first 12-figure billionaire since Bill Gates, who reached the same net worth in 1999. The stock value boost came thanks to Amazon’s impressive Black Friday sales – the company is thought to have accounted for around 50% of all Black Friday purchases, raking in $1 billion in 24 hours. Continue reading... Amazon marketplace sellers sold 140 million units between Thanksgiving and Cyber Monday: Joe at Marketplace Pulse reports that Cyber Monday 2017 is now the single biggest shopping day in Amazon’s history, surpassing Prime Day 2017. Amazon has historically not shared much about the shopping weekend. The most recent mention was the 28 million items sold by sellers on Cyber Monday

30 11, 2017

Find Out How Much Stock Your Competition Has

We're always looking for new ways to help our customers stay ahead of their competition. Here's a handy tip courtesy of our friend Stephen at Full Time FBA blog, who shares a clever and slightly sneaky way to find out how many items someone has in their current FBA inventory.   Here's his step-by-step guide. 1. Go to the Amazon sales page for the item in question. 2. Click on the link that shows all of the current product offers (new, used, collectible, etc). 3. Choose one of the current sellers and add their item to your cart.   4. Click on the “edit your cart” link. 5. Click on the quantity and change it to 10+. 6. Type in 999 (the highest number allowed) and click update.         7. If that seller has under 999 items, then it will state, “This seller only has XX of these available.” And that's it! Hat-tip to Stephen for this great seller tip. You now know how many of that item, that particular seller has in stock at an FBA warehouse. This method works with

29 11, 2017

5 Common Amazon Drop Shipping Mistakes

Drop shipping on Amazon can be a pretty cool way of doing business. You have no inventory to worry about, you can reduce your expenses, and you can still get the benefits of selling on Amazon. But to help you avoid making these five mistakes when drop shipping on there, RepricerExpress is here to the rescue.   Mistake 1: Picking Shady Suppliers Having the right suppliers is key to being great at drop shipping on Amazon. Find the right ones, and you can just about coast through the selling process. But go with the wrong ones, and it’ll be headache after headache sorting things out. So, what makes a good supplier? Reviews: Even if you can meet your supplier in person and vet them that way, you’re still going to need reviews on what they’re like. Talk to other sellers they work with and find out what their experiences have been — what to watch out for, what the common issues are, what their communication style is like and more. Websites: A good supplier will have a website that shows what they’re all about. While

28 11, 2017

How to Use Amazon Coupons

To gain new buyers — and keep the existing ones interested — you have to come up with innovative ideas to compete with other Amazon sellers. Luckily, there’s one widespread idea you can tweak for your own purpose: Amazon coupons. RepricerExpress shows you how to make it work just for you.   What to Know About Amazon Coupons If you go to your Seller Central account and hover on the ‘Advertising’ tab, you’ll find Amazon coupons. Note, coupons are only available to sellers with a feedback rating higher than 3.5. They’re the digital equivalent of paper coupons and they work pretty much the same way. You can make them for individual items or on a batch and choose a discount amount between 5-80% off (or the monetary equivalent). The savings amount you choose is based on the product’s lowest selling price in the past 30 days, and you pay $0.60 each time the coupon is redeemed. What buyers will see (if they’re eligible) is an orange badge with the discount amount, and it’ll appear beside the product’s price. However, the discount isn’t applied automatically, as